Vishwakarma Puja in Grmtech

It is the first time that Vishwakarma Puja is celebrated in Grmtech. The initiative was taken by 2 of our technical team employees, Tanmoy Das and Bikash Barman. They organized the puja on the terrace and a priest was arranged for the same. We all had a lot of fun and every Grmtechian helped in the making to make it a successful one. Everyone offered their prayers and ‘prasad’ to the almighty God. So overall it was a really memorable and enjoyable puja in our company.

Prof. Janat Shah joins our Board of Directors

As one of the first steps to going public from being a Private Ltd company, we wanted a good BOD. Our CEO Mr.Vkas Kedia had requested Prof Janat Shah, IIM Bengaluru, to join our BOD. He is presently a professor at IIM Bengaluru. He has also been the joint Managing Director at Jaydeep Engineering Ltd and the Production Planning Manager at Gujarat Steel Tubes Ltd. He has written a few papers (and co-written a few) which have been accepted for publication in IIMB Management Review, and International Journal of Production Economics amongst others.

Needless to say, we were skeptical about how we would explain the vast scope of our work
when we were told that Prof. Janat would come to our Kolkata office on June 09th to understand
Grmtech’s work, the different departments, and its people and culture. The different department
heads, with a few team members, explained their departments, their working, and their
aspirations to him. We were pleasantly surprised that so learned and experienced a man was so
down to earth, and asked questions whenever he did not understand anything that we explained.

Though he had come directly from the airport after seeing our Rajarhat site, and it being a long
day of discussions, he took a lively interest in understanding the working of Grmtech. Our work
was new to him, as he had never been associated with this industry before. We were not sure if
he would ultimately decide to be part of our BOD.

It is an achievement and honour for Grmtech that Prof Janat decided to be a part of Grmtech, from July 11th. As our MD rightly pointed out, Grmtech now has double the confidence to take on more challenges, as we have knowledge and approachability combined with a keen interest backing us now.

Thank you Sir for deciding to be a part of us.

Star Performer in Q2 of 2010

Grmtech has introduced to give away the ‘Star Performer Award’ to its employees who have excelled in their field in this particular quarter. This time 5 of the employees from different fields have been felicitated with this award and a cash prize of Rs.1000

Name : Madhurima Ghosh Purkayasta
Team : Content Writing
She was declared as the Best performer in Content Development Team not only for the quality content articles which she wrote for good bloggers, but for helping her TL in training new joinees too.
Name : Bikash Barman
Team : Technical
He was chosen for developing useful applications and guiding new joinees.
Name : Rajeshree Das
Team : Internet Marketing
She got the best performer for achieving the highest GTR (678.95) in this quarter among her fellow 30 IMAs.
Name : Varun Sarda
Team : Financial Coach
He was declared as the best performer in his team for achieving highest OCV($812151) in Q2 of 2010 among his 17 members team.
Name : Vikram Gupta
Team : Client Relationship
He was felicitated with this award for collecting highest fees($46344.78) in this quarter.

Sysadmin Department At A Glance


The new monitoring system in the Sys Admin Department. Four consecutive monitors with the advance monitoring tools are fully loaded to provide the best monitoring service to the tech team. The monitoring system includes-

1. Smokeping Network Analyzer tool that monitors the VOIP Phones, Workstations, Network Switches and the Internet Sharing Servers and represent the analysis graph.

2. Realtime monitoring graph that reflects the internet connectivity and consumption of all the ISS.

3. Realtime Call Monitor that shows the number of incoming live calls along with the Agent as well as Group Statistics and

4.  Finally the Zabbix Monitor that keeps an eye at the whole galaxy of servers and websites of our company all the time and informs the current status of the clients connected to it.

Manually start asterisk using asterisk user

Generally we configure asterisk to auto run on system start up. There may be situations when we may be required to run asterisk manually like when asterisk is overloaded or when asterisk is down for some maintenance.

If so happens, always start asterisk from asterisk user:-

#su asterisk

We should not use any custom user and of course not “root” user. If we start asterisk as any non-asterisk user, various functionalities may be affected like our custom applications may not get permissions to execute asteisk cli commands.

For ex. If we run asterisk as root, then php apps running via apache, when execute asterisk cli commands, get following error:-
Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)

Run this command
#ls -l /var/run/asterisk/asterisk.ctl
srwxr-xr-x 1 root root 0 Aug 3 04:55 /var/run/asterisk/asterisk.ctl

As shown in the above result, non root users have no write permission.

Hence stop the asterisk using following command:-
#asterisk -rx "stop gracefully"
When asterisk will stop, use above mentioned process of starting asterisk as asterisk user.

Auto update call recording settings to all extensions in asterisk-freepbx

I have 150 extensions in my asterisk-freepbx setup, which are broadly divided into following two classes :-

  1. Record Incoming Call On Demand. Record Outgoing Call On Demand
    Extensions in this class:  8001, 8002, 8003, 8004, 8005 (total 5 in number)
  2. Record All Incoming Call. Record All Outgoing Call
    Extensions in this class:  9001, 9002, … , 9145 (total 145 in number)

To avoid manual configuration of each extension, I had taken following steps:-

  1. Execute following queries on asterisk database (mysql):
    UPDATE asterisk.users SET recording='out=Adhoc|in=Adhoc' WHERE extension IN (8001, 8002, 8003, 8004, 8005)
    UPDATE asterisk.users SET recording='out=Always|in=Always' WHERE extension >= 9001 AND extension <= 9145

    The above queries updates the recording setting for extensions in database. The effect for extension 8001 may be seen at http://Your-Asterisk-Freepbx-Server-Domain-Name/admin/config.php?type=setup&display=extensions&extdisplay=8001

  2. Open each extension page and press the submit button. Finally click “Apply Configuration Changes” so that the changes may be propagated in running asterisk server